FAQ

What is the difference between Gruyère, the medieval town of Gruyères, Gruyère AOP and Gruyères Castle?

Gruyères Castle is a historical site and museum. It is located in the medieval town of Gruyères in the region (district) of Gruyère. Gruyère AOP is the emblematic cheese of the region.

How much time should I allow for a visit?

Allow approximately one hour for a complete visit of the castle, the temporary exhibition and the multimedia show.

Where can I park my car?

Three parking lots are available below the town of Gruyères. They are managed by the municipality of Gruyères.

Where can I find out about tickets and entrance fees to Gruyères Castle ?

Click here for more information.

Can I buy a ticket for the temporary exhibition only? Or for the garden only?

No, there is only one ticket which gives access to the castle grounds.

What methods of payment are accepted?

You can pay in cash, Swiss francs or euros (EUR bills only, return currency in CHF), by credit card (Visa, VPay, Mastercard, Maestro, American Express, Diners Club, Discover, JCB, UnionPay, Alipay), Postcard and via the Twint application.

Can combined tickets be used over several days?

No, combined tickets must be used on the same day.

Can I book guided tours or other special activities ?

Yes, but you must reserve at least 2 days in advance. Click here for more information.

Can I book a guided tour on site?

No, guided tours must be booked in advance.

Are there audioguides?

No, but paper tour guides are available free of charge in 15 languages.

What will I see inside the Castle?

The castle is fully furnished with furniture, objects and works of art from the Middle Ages to the 20th century.

Which parts of the castle are accessible to people with reduced mobility?

Wheelchair users can access the panoramic esplanade, the garden and the castle’s presentation film. Please note that access to the rooms and the different floors is via a spiral staircase.

Is there a special rate for people with reduced mobility and their companions?

The person in a wheelchair and one companion receive access free of charge.

Are walking sticks or canes allowed?

Canes and walking sticks are allowed as long as they have a rubber tip.

In what languages are the paper guides available?

Information inside the castle is displayed in French, German, English.
Paper guides are also available in Arabic, Chinese, Czech, Spanish, Greek, Hungarian, Italian, Japanese, Dutch, Polish, Portuguese and Russian.
The multimedia show is available in 8 languages: French, German, Italian, English, Mandarin, Russian, Japanese and Spanish.

Can I take photographs inside the castle?

Yes, photography is allowed but only without flash and only for private use. Any commercial use is strictly forbidden. We reserve the right to prohibit shooting with large equipment.

Can I use a drone?

For safety reasons, it is strictly forbidden to fly over the town of Gruyères, the castle and its gardens with a drone. More details on the site of the confederation and on this map of all the no-fly zones.

Is it possible to visit the castle with a stroller, a back baby carrier or luggage?

The castle is not accessible to baby carriages. For safety reasons, back-carriers are not allowed inside the castle. The castle does not have any luggage lockers.

Where can I leave my backpack?

It is possible to leave your bag at the reception desk, if space allows. For security reasons, backpacks must be carried at the front or by hand inside the castle.

Where can we have a picnic?

A picnic area is located at the “Clos-aux-cerfs” next to the church of Gruyères. Picnicking is not allowed anywhere on the castle grounds.

Are animals allowed inside Gruyères Castle?

Animals, even if kept on a leash or in a bag, are not allowed on the castle grounds with the exception of guide dogs for the blind or assistance dogs.

Gruyères Castle

Rue du Château 8

1663 Gruyères

Open every day

9am - 6pm